A playbook can include all of the following EXCEPT:
Videos and images. Written instructions. Live chat. Interactive buttons. The correct answer is: Live chat. CLICK HERE TO DOWNLOAD FULL
Read moreWhen making a call from HubSpot CRM, what’s the best way to take notes during a call?
Add a note to the contact record. Update the “Last Call” property on the contact record. Use the notes area
Read moreWhere can you send a tracked email from?
Contact, company, and deal records A Gmail or Outlook inbox HubSpot’s mobile app All of the above The correct answer
Read moreIf you’re enrolling a contact into a sequence and you see a warning that an email has low personalization, what happens when you click the warning?
Nothing. HubSpot automatically personalizes the email for you. A help article with email best practices opens in a new window.
Read moreThere are several ways to create contacts. One way is to create contacts manually. All of the following are also ways to create contacts EXCEPT:
Form submissions from your website. Business card scanning through HubSpot’s mobile app. Automatic contact creation from emails, if your inbox
Read moreWhich of the following is NOT a default contact property in HubSpot CRM?
Favorite flavor of cake (a free-fill sample property) Next activity date (the date of a contact’s next meeting or task,
Read moreIf you need a report that isn’t included by default on the sales dashboard, what should you do first?
Create a custom report that gives you the information you need. Look in the reports library for a report that
Read moreTrue or false? When you add a note to a contact record, the content of the note automatically gets emailed to that contact.
True False The correct answer is: False CLICK HERE TO DOWNLOAD FULL EXAM ANSWERS SHEET (PDF FORMAT) Sources: HubSpot Sales
Read moreWhen creating an email template, how would you include the contact’s name in the greeting?
Personalization tokens Fill-in-the-blank areas Static text None of the above The correct answer is: Personalization tokens CLICK HERE TO DOWNLOAD
Read moreWhen creating an email template, how would you include the contact’s phone number?
Personalization tokens Fill-in-the-blank areas Static text None of the above The correct answer is: Personalization tokens CLICK HERE TO DOWNLOAD
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