HubSpot Service Hub Software Certification

Ticket close total by rep Ticket totals over time Ticket totals by source Knowledge base article views The correct answer

Offer related articles to readers Restrict knowledge base articles Add videos to articles Suggest articles to be written The correct

What are the ins and outs of HubSpot? How do I create a custom feedback survey? So you wanna build

Use questions as titles Use bullet points Use a casual tone Use screenshots and GIFs The correct answer is: Use

the stages a customer goes through with your company where your customers physically are how your prospects become your customers

Whenever you get an influx of new customers When your business practices change Quarterly Whenever you get negative feedback The

offer your customer more than they were expecting. renew your customer’s account customer renews with you. prolong your onboarding process.

understand the process from becoming a prospect to a customer ensure your customers continue to buy from you know the

Gathering support inquiries Responding to support inquiries Reporting and analyzing on support inquiries Categorizing and routing support inquiries The correct

Understand the issue Find relevant context Diagnose the problem Ask for help The correct answer is: Ask for help CLICK