The extended value stage is when you _______.

  • offer your customer more than they were expecting.
  • renew your customer’s account customer renews with you.
  • prolong your onboarding process.
  • give the customer what they want.

The correct answer is:

  • offer your customer more than they were expecting.

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Sources: Service Hub Software Certification

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HubSpot Service Hub Software Certification Exam Answers

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