Here is the answer of the question: With ticket ______, you are able to filter down your tickets

views editing stores records customization The correct answer is: views CLICK HERE TO DOWNLOAD FULL EXAM ANSWERS SHEET (PDF FORMAT) Sources: Service Hub Software Certification To see all the questions and correct answers of the HubSpot Service Hub Software Certification Exam, Click Here – HubSpot Service Hub Software Certification Exam Answers

Which of the following is a benefit of live chat?

It’s an easy way to answer complicated questions. It’s immediate. It’s easy to convey tone. All of the above The correct answer is: It’s immediate. CLICK HERE TO DOWNLOAD FULL EXAM ANSWERS SHEET (PDF FORMAT) Sources: Service Hub Software Certification To see all the questions and correct answers of the HubSpot Service Hub Software Certification … Read more

An Example Of A Customer Using Self-Service Is When They:

live chat with an employee Search for their inquiry and finds an article Search for their inquiry and ends up calling the company emails with an employee The correct answer is: Search for their inquiry and finds an article CLICK HERE TO DOWNLOAD FULL EXAM ANSWERS SHEET (PDF FORMAT) Sources: Service Hub Software Certification To … Read more

How Often Should You Edit Your Knowledge Base Articles?

Any time you get negative feedback on an article Monthly Whenever products or service change pertaining to the article Quarterly The correct answer is: Whenever products or service change pertaining to the article CLICK HERE TO DOWNLOAD FULL EXAM ANSWERS SHEET (PDF FORMAT) Sources: Service Hub Software Certification To see all the questions and correct … Read more

An Example Of An Extended Value Milestone Is When A Customer:

gets the outcome they expected renews their account gets more than they expected tells their network about your product or service The correct answer is: gets more than they expected CLICK HERE TO DOWNLOAD FULL EXAM ANSWERS SHEET (PDF FORMAT) Sources: Service Hub Software Certification To see all the questions and correct answers of the … Read more

In Terms Of A Customer Journey Map, What Does Intended Value Refer To?

When customers expectations are exceeded The customers first experience When the customer feels confident they will get what they expect When the customer got what they expected The correct answer is: When the customer got what they expected CLICK HERE TO DOWNLOAD FULL EXAM ANSWERS SHEET (PDF FORMAT) Sources: Service Hub Software Certification To see … Read more

Intake Is How You _____.

respond to support inquiries receive support inquiries triage support inquiries acknowledge support inquiries The correct answer is: receive support inquiries CLICK HERE TO DOWNLOAD FULL EXAM ANSWERS SHEET (PDF FORMAT) Sources: Service Hub Software Certification To see all the questions and correct answers of the HubSpot Service Hub Software Certification Exam, Click Here – HubSpot … Read more

All of the following are benefits of email support EXCEPT:

It’s immediate It provides a paper trail You can insert screenshots and gifs It’s conversational The correct answer is: It provides a paper trail CLICK HERE TO DOWNLOAD FULL EXAM ANSWERS SHEET (PDF FORMAT) Sources: Service Hub Software Certification To see all the questions and correct answers of the HubSpot Service Hub Software Certification Exam, … Read more