When You’ve Been Successful In Building A Community That Is Well-Acquainted With Your Brand And Products It Can Become Self-Monitoring. This Means When A Question Arises:

  • community members may pipe in with an answer, thereby reducing the resources you dedicate to customer support
  • it’s an indication that your community building efforts were not as robust as they could have been
  • you can rely on the community space to provide answers, moderate discussions and correct any misinformation without supervision
  • it should be viewed as a qualified sales lead and funneled immediately to the sales team

The correct answer is:

  • community members may pipe in with an answer, thereby reducing the resources you dedicate to customer support

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Sources: Hootsuite Social Marketing Course

To see all the questions and correct answers of the Hootsuite Social Marketing Certification  Exam, Click Here  Hootsuite Social Marketing Certification Exam Answers

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