You can do all of the following from a ticket record EXCEPT:

  • Make a call
  • Send an email
  • Create an internal task for yourself or a colleague
  • Start a video chat

The correct answer is:

  • Start a video chat

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Sources: Service Hub Software Certification

To see all the questions and correct answers of the HubSpot Service Hub Software Certification Exam, Click Here
HubSpot Service Hub Software Certification Exam Answers

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